The threat
An anomaly is a guest whose appearance, sound, or behavior breaks the pattern of a normal service. Left alone, it attacks: the official Not Tonight badge is awarded for saving a customer from an anomaly attack, and 585,461 players had earned it by 2026-10-07 — roughly one in four of everyone who completed Shift 1. Attacks are a mid-shift event that ordinary players see, not a late-game secret.